WARRANTY

WARRANTY INFORMATION

UNITED STATES

KRISS USA, INC warrants all KRYTAC original products to be free from defects in materials and workmanship. This KRISS USA INC warranty is applicable to the original or initial purchaser only and it is effective from the date of purchase and lasts for 60 days. Any such defects of KRYTAC products received in written or electronic notice by the authorized KRYTAC importer and distributor during the term of this warranty will be remedied by the appropriate KRYTAC importer and distributor for your region with proof of purchase, within a reasonable time after such notification and delivery of the KRYTAC product as provided below.

This warranty does not cover:

  • Defects or malfunctions resulting from careless handling or any modifications made to the product.
  • Defects or malfunctions resulting from use of defective, old, or improper BBs in KRYTAC airsoft guns.
  • Defects or malfunctions resulting from corrosion, neglect, abuse, failure to properly maintain, or defects due to any use not referred to in the Owner’s Manual (see KRYTAC airsoft gun Owner’s Manual for discussions on BBs recommendations, care, maintenance and handling of KRYTAC airsoft guns, and refer to the KRYTAC website for updates to Owner’s Manuals.)
  • Defects or malfunctions resulting from criminal misuse, negligence, or use under the influence of drugs and/or alcohol.
  • Scratches or external wear marks on the plastic or metal component parts.

ANY MODIFICATIONS OR ALTERATIONS TO THE PRODUCT WILL VOID THIS WARRANTY.

NOTE: KRISS USA INC, INCLUDING ITS SUBSIDIARIES AND AFFILIATES SHALL NOT BE RESPONSIBLE IN ANY MANNER WHATSOEVER FOR INJURY, DEATH OR DAMAGE TO PROPERTY AS A RESULT OF THE INTENTIONAL OR ACCIDENTAL DISCHARGE OF ITS AIRSOFT GUN, OR FROM IMPROPER AIRSOFT GUN FUNCTION WHEN THE AIRSOFT GUN IS USED FOR PURPOSES FOR WHICH IT WAS NOT DESIGNED FOR.

Problems and Warranty Claims:
If you experience a problem with your KRYTAC product that cannot be resolved with KRISS USA INC over the phone, through our website, support forum, or with your KRYTAC dealer, in the United States please contact Evike.com for warranty service.

Evike.com Superstore
Hours: Mon-Fri 08:00-17:00 Pacific Time
Phone: (626) 286-0360
Web: Evike.com/rma
E-Mail: rma@evike.com

Warranty claims should state the model and serial number of the airsoft gun, a statement of proof that you are the original purchaser, all necessary email and voice contacts information, and a description of the difficulty experienced. EVIKE.COM will accept no responsibility for loss or damage in transit. It is important that you comply with federal, state, and local laws and regulations in the shipping of your airsoft gun to EVIKE.COM.

THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY AND ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED. NO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE GIVEN, ANY AND ALL LIABILITY FOR BREACH OF ANY IMPLIED WARRANTY OR WARRANTY CREATED BY LAW IS DISCLAIMED.

UNDER NO CIRCUMSTANCES SHALL KRISS USA INC, INCLUDING ITS SUBSIDIARIES AND AFFILIATES BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES WITH RESPECT TO ECONOMIC LOSS, INJURY, DEATH OR PROPERTY DAMAGE, WHETHER AS A RESULT OF BREACH OF THIS WARRANTY, NEGLIGENCE OR OTHERWISE.

Void where prohibited by law. This warranty gives you specific legal rights. You may also have other rights that vary from state to state.

WARRANTY INFORMATION

OUTSIDE UNITED STATES

If you are outside of the United States, the warranty policy available for your country may differ.

For warranty information and service, please contact the official KRYTAC importer and distributor for your region:

NORTH AMERICA

UNITED STATES
Evike.Com Inc.

2801 W Mission Rd
Alhambra CA 91803-1223
United States

CANADA
Toronto Airsoft

2360 Midland Ave., Unit 24
Scarborough ON M1S4A9
Canada

MEXICO
Quantum Soluciones De Tecnologia Y Hardware S.A. De C.V.
Viaducto Rio De La Piedad 571,
Interior Bodega A024, Cp 08400, Iztacalco, Granjas México,
México

SOUTH AMERICA

ARGENTINA
Reborn
Avda Nazca 2489

Buenos Aires 1417
Argentina

CHILE
Redspot

Avenida el Carmen 1397
Office 211
Huechuraba Metropolitan Region
Chile

PARAGUAY
ARSENAL SPORTS S.A.
Av. Adrian Jara,
Edificio Victoria, 7` piso, Sala 702
Ciudad del Este
Paraguay

EUROPE

EUROPE
Tmh Trading
Ennser Strasse 39
Steyr-Gleink 4407
Austria

UNITED KINGDOM
Shield Firearms & Sights
Building R Grighay Farm
Thorncombe TA20 4PW
United Kingdom

UNITED KINGDOM
Land Warrior

44/1 Hardengreen Business Park
Dalkeith EH22 3NX
United Kingdom

ASIA

HONG-KONG
Redwolf Airsoft Specialist Ltd

Unit A1, 7/F, Eastern Sea Industrial Building
No. 48-56 Tai Lin Pai Road
Kwai Chung New Territories
Hong Kong

JAPAN
Laylax Inc

2-36 Aramotoshinmachi Higashiosaka-shi
Osaka 577-0022
Japan

SOUTH KOREA
Guns N Works

91-1 Kyounggidae-ro 9-gil #B01
Seodaemun-gu
Seoul,
Korea

OCEANIA

NEW ZEALAND
Asgc Nz Ltd

348 New North Rd
Kingsland Auckland 1021
New Zealand